Q1: Is Ardor currently open for shopping?
A: Ardor is currently closed to the general public, but we can't wait to welcome you back soon!

Q2: When will Ardor's online store re-open?
A: Ardor's online store will re-open its virtual doors on June 16, 2024. Mark your calendars!

Q3: What can we expect when Ardor re-opens?
A: When Ardor re-opens on June 16, 2024, we'll have some exciting news for you. We'll be introducing new and fantastic products, so stay tuned for a fresh and stylish collection!

Q4: Will there be any special promotions or discounts when Ardor re-opens?
A: While we can't reveal all the details just yet, Ardor always loves to surprise and delight its customers. Make sure you're subscribed to our newsletter and following us on social media to be the first to know about any special promotions and discounts.

Q5: Can I still browse the website while it's closed?
A: During our closure, you won't be able to place orders or make purchases, but you can still browse the website to get a sneak peek at our past collections and prepare your wish list for our grand re-opening on June 16, 2024.

Q6: How can I stay updated on Ardor's latest news and announcements?
A: To stay in the loop and be the first to know about our re-opening and new products, make sure you're subscribed to our newsletter, and follow us on our social media platforms. We'll be sharing all the exciting updates there!

Q7: Can I reach out to Ardor's customer support during the closure?
A: While our online store is closed, our customer support team will still be available to assist with any inquiries or concerns you may have. You can reach out to us through our contact page or via email, and we'll be happy to help.

Q8: Will Ardor offer international shipping when it re-opens?
A: Yes, Ardor will continue to offer international shipping when our online store re-opens. Our stylish products will be available to customers around the world.

We appreciate your patience and can't wait to see you when Ardor re-opens on June 16, 2024, with our new and exciting collection!

Returns

Returns can be made in person at the following location(s): At any store that has Ardor products.

Returns can be made by mail. To return a good by mail, follow the following procedure:
Pack your goods and print and attach the shipping label that was sent to you via email. Go to your nearest post office and pay the necessary postage.

Politique de confidentialité pour Ardour

Chez Ardour, nous nous engageons à protéger la vie privée de nos clients et leurs informations personnelles. Cette politique de confidentialité décrit les informations que nous collectons, comment elles sont utilisées et les mesures que nous prenons pour les protéger.

Collecte et utilisation des informations :

• Informations personnelles : lorsque vous créez un compte ou effectuez un achat sur notre site Web, nous pouvons collecter des informations personnelles telles que votre nom, adresse, e-mail et informations de paiement. Ces informations sont utilisées pour traiter vos commandes, vous envoyer des mises à jour sur vos achats et améliorer votre expérience d'achat.

• Informations techniques : Nous recueillons également des informations techniques telles que votre adresse IP, votre type de navigateur et votre système d'exploitation pour nous aider à comprendre comment notre site Web est utilisé et à améliorer sa fonctionnalité.

• Cookies : Notre site Web utilise des cookies pour mémoriser vos préférences et améliorer votre expérience. Vous pouvez contrôler l'utilisation des cookies dans les paramètres de votre navigateur.

Partage d'informations :

Nous ne vendons ni ne louons les informations personnelles à des tiers. Cependant, nous pouvons partager vos informations avec des prestataires de services tiers de confiance qui nous aident à exploiter notre entreprise et à fournir nos services. Ces fournisseurs sont liés par des accords de confidentialité stricts et ne sont autorisés à utiliser les informations que dans le but de fournir le service.

Sécurité:

Nous prenons la sécurité de vos informations au sérieux et avons mis en place des mesures appropriées pour les protéger. Cela inclut l'utilisation de la technologie de cryptage pour protéger vos informations personnelles et financières pendant la transmission et le stockage sécurisé de vos informations.

Modifications de cette politique :

Nous pouvons mettre à jour cette politique de confidentialité de temps à autre pour refléter les changements dans nos pratiques ou pour nous conformer aux exigences légales. Si nous apportons des modifications, nous publierons la politique mise à jour sur notre site Web.

Contactez-nous:

Si vous avez des questions ou des préoccupations concernant notre politique de confidentialité, veuillez nous contacter à : Contactez-nous .

Cette politique de confidentialité entre en vigueur le 6 février 2023.

Q: What is an Ardor Pre-Order?

A: An Ardor Pre-Order is an opportunity to purchase a product before it is officially released or available for general purchase. By pre-ordering, you will receive a €15.00 discount on the product(s).

Q: When will I receive my pre-ordered product?

A: Our policy is to post/ship out pre-orders when all or half of the stock has been purchased. This allows us to ensure that we have enough stock to fulfill all pre-orders before the product is officially released.

Q: Is there a guarantee for pre-ordered products?

A: Yes, we offer a 14-day money-back guarantee for all pre-ordered products. If for any reason you are not satisfied with your purchase, you can return it within 14 days for a full refund.

Q: What is the benefit of pre-ordering?

A: The main benefit of pre-ordering is the opportunity to purchase a product before it is widely available and receive a €15.00 discount on the product(s). By pre-ordering, you are also guaranteed to receive the product as soon as it becomes available, without the risk of it selling out.

Q: Where can I find Ardor products in stores?

A: Currently, Ardor products are stocked in one store located in Naas, Co. Kildare, Ireland at Depot 32.

Q: When did Ardor start being stocked in Depot 32?

A: Ardor has been stocked in Depot 32 since November 2022.

Q: Will Ardor products be available in more stores in the future?

A: We are always looking for new opportunities to expand our reach and make our products more accessible to our customers. There is a possibility that Ardor products will be available in stores near you in early 2023, so be sure to keep a lookout!